Confirm that the Product Management, Order Completion and Accounts Receivable Systems have been installed.

The Return Authorization system should not be installed until the Product Management (Inventory Control), Order Completion, Invoicing, General Ledger and Accounts Receivable systems have been installed and configured.  Customer, Inventory General Ledger, and Accounts Receivable information are all used by the system when processing returns transactions and the RA system should not be installed or used until these other systems have been installed and configured properly.

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Install the Return Authorization programs and data files.