Releasing Orders on Hold

Holds are released using the Hold Management Screen or the Sales Order Inquiry program.  Each operator may be restricted as to the holds that they may release based on the system parameter SORELPRV.  As each hold is released the hold character is removed from the hold string.  A second string is stored in the order header that contains ALL holds that the order was ever on.

Based on the parameter SOHLDPRV the operator may also set hold flags.  They can only set or remove the hold flags that they are authorized to remove based on the parameter described above.

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Credit Card Processing Overview