Adjusting Sales Tax

Due to the nature of the sales tax reporting (it is based on line item detail), it is important to adjust invoice tax amounts by issuing credit memos (using the original incorrect tax information) and then rebilling the customer (using the correct information).  This ensures that any adjustments show up on the tax report and in the correct section of the report (under the correct Taxtype and Taxcode).  If tax amounts are simply adjusted (by charging tax amount to general ledger, by doing an invoice for just the sales tax adjustment amount with no line detail, or using other means), manual adjustments will be required to the tax report provided by the system.


Invoice and Credit Memo processing