The Return Authorization Module is completely integrated with the Invoicing/Order Completion and Accounts Receivable Modules. Credit invoices and orders created by the returns system are processed using the standard order completion and accounts receivable programs and they are posted to the general ledger by those programs. There are no separate closing procedures that must be performed for the RA module.
The goods on a return authorization are treated as owned by the customer up until the point that the goods are “disposed of” in the RA disposition program. As the items on an RA are disposed of, the system creates an accounts receivable credit memo for the value of the return and this credit memo is posted to the general ledger. Open (status “O”) and received (status “I”) ra lines are not treated as inventory owned by your company and are not valued in the accounting system.