Customer Returns Lookup

The Customer Returns Lookup displays all of the RA or Return Authorization records that have been entered into the system for the selected customer.  Return Authorizations are issued to customers in order for them to return product.  Return Authorizations can be issued for several reasons including defective product, incorrect shipments, or for stock rotation reasons.  The Customer Returns Lookup allows you to access detailed information about each customer return transaction in the system and to quickly determine the status of each return.


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