If goods are being sent back to the vendor that do not exist in your Catalog or Inventory files, a special inventory item -RETURNS ITEM- can be created. This is a non-stocking item that can be used on the sales order with a comment describing the product to be shipped back to the vendor. The Non Stock Item does not have an average cost as the item being returned is not included in your inventory. This item can be entered on an RTV Sales Order with an appropriate comment indicating the actual item being returned and the order can be used to ship the item back to the vendor. Later, the record can be cleared using the RTV Management program.