The RTVor Return to Vendor System is used to process merchandise returns to your vendors. The RTV Management program is used to dispose of or close out the items that have been sent back to your vendors and the program is part of the Accounts Payable System.
The RTV Management program allows you to view and manage the items that have been returned to your vendors for credit, repair or replacement. The RTV Management program also allows you to “clear” or close out the items that have been returned to the vendor, once the disposition of the items has been determined. The RTV Management program displays only the type “V” Pending records in your system. The type “V” Pending records are created when Return to Vendor Sales Orders are completed in the Invoicing/Order Completion program
The RTV Management program can be used to invoice your vendor for the items (if the vendor credits you for the items), or to return the items to inventory (if the vendor replaces or repairs the items). The RTV Management program also allows you to write off an item that has been sent back to a vendor. The RTV Management program is described completely in the documentation for the Accounts Payable System.