The Return to Inventory Button is used to return an item processed with the Ticket Billing Option back to inventory, when the item is received back from the customer prior to it being cleared.
When the Return to Inventory option is selected, the program prompts you for the warehouse location the goods should be returned to. Once you have selected a valid location, the system adds the items to the inventory location and it closes out the Ticket Billing records. A type RI (Return to Inventory) Inventory Activity record is written to record the change.
Note: Once the Ticket Billing records are invoiced to the customer, (closed), any item returned by the customer would be processed as a normal return using the RA system.