If an open RA is selected in the Returns Management program and the RA Entry/Edit option is selected, the system displays the Returns Entry/Edit program and it loads the program with the line items for the current return authorization.
When the Returns Entry/Edit program is selected for an existing ra, the program allows you to view and edit the existing line items for the selected ra. In addition, if the RA being processed is open, the Returns Entry/Edit program can be used to add another invoice line item for the customer already specified in the RA to the return.
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