When a valid sales order is selected in the Customer Order Lookup and the Expand option is selected, the system activates the Sales Order Lines Lookup program and it loads the program with the line items for the selected sales order.
The Sales Order Lines Lookup program displays all of the line items for a specific sales order. The program allows you to view the items and quantities that are included on the order and the current status of each sales order line. The Sales Order Lines Lookup also contains options that allow you to view any purchase orders or invoices that are associated with the sales order, and any data change history information that has been created in the system for the selected line item.
The Sales Order Lines Lookup is part of the CRM system and it is completely described in the documentation for the CRM System. You may access more information about the Sales Order Lines Lookup program by selecting it and using the Help key to display the primary documentation for the program.