The Insert option allows you to create a new Customer Cross Reference record for the Catalog item that is selected in the Item Cross Reference Lookup.
When the Insert option is selected in the Item Cross Reference Lookup program, the system activates the Customer Lookup program so that you can select the Customer that the new Cross Reference record is being created for. Once you have located and selected the Customer record, the system automatically loads the selected Customer and Catalog record into the Cross Reference Detail panel, it defaults the Cross Reference record type to C, to identify the record as a Customer Cross Reference record, and it defaults the status in the record to A or Active.
Once the Cross Reference Detail panel is displayed, you may input the Alternate Item and Alternate Description for the Customer/Catalog Item combination and save the new record using the Save key.
You may access more information about the Cross Reference Detail panel by accessing the panel and using the Help key to display the primary help documentation for the program.