The Returns Management program is a browse based program that allows you to display and locate Return Authorization records using the following display and search sequences. The search sequence can be selected using the Sort Button on the Standard Toolbar, by clicking on one of the column headers displayed in the program, or by using the Keyboard Shortcut that is listed for each option.
Please note: The Return Authorization records which are displayed by the Returns Management program may be limited based on the selection being used in the Radio Buttons, and the RA Type window that are located in the lower section of the program.
RA Number (Alt –1) Displays the Return Authorization records in your system in Return Authorization Number sequence, with the most recent RA number listed at the top of the program
Company/RA Number (Alt-2) Displays the Return Authorization records in your system in Company then RA number sequence.
Status/Company/RA Number (Alt-3)
Rep/Status/RA Number (Alt-4) Displays the Return Authorization records in sales rep, status, RA Number sequence.
Status/RA Number (Alt-5)
Selecting a Display and Search Sequence.
You may use the Sort Button (located on the Standard Toolbar) or you may click one of the column headers in the Returns Management program to list and select from the available display sequences in the program. You may also use the search button, or just type in a search string based on the display sequence being used to locate a specific return authorization record. When this action is performed, the system locates and highlights the Return that most closely matches the information specified in the search string.