The ShipTo records for the Return to Vendor Customer can be created in two ways.
• A single ShipTo can be created when required using the Order Entry or customer maintenance programs (which allow you to access and add to the ShipTo records for the customer). This procedure is described under the RTV Daily Processing Procedures.
• A special utility program can be run which creates a ShipTo record for the RTV Customer for each active vendor in the system. This program is normally run once. After the program has been run, the Shipto records for vendors who you will not be processing returns for can be deleted or inactivated.