When the Insert Option is selected in the Customer Contact Lookup program the system activates the Contact Detail program and it loads the program with the Customer name, phone number, and address information from the customer that was selected in the Contact Lookup program. The system also loads the new record default information that has been specified for new contact records.
Once the Contact Detail program is displayed, you may enter the information for the new customer contact into the program and save the new contact using the Save key or Button.
The Contact Detail panel is completely described in another section of this document. You may obtain more information about the program by activating it and using the Help key to display the primary help documentation for the program.