RA Replacement Orders

The RA system allows you to quickly create a replacement sales order for the items on the RA being processed.  The replacement sales order can be created prior to or after the goods being returned by the customer are received.  If the replacement order is created prior to the receipt of the items on the RA, the order is referred to as a cross shipment.  Cross shipments are described in the next section.


RA Cross Shipment