StreamV Introduction StreamV System Features StreamV System Overview StreamV Components Workspace Selection Object Operator Login Main Workspace Startup View Pull Down Menus Pull Down Menu Options Module or Functional Menu Options Recent Menu MyCove Menu MyGroup Menu Window Menu Help Menu Standard Toolbar Find First Find Previous Find Next Find Last Insert Delete Save Clear Sort Search Zoom Expand Imaging Comments Print Email More Menu Config Menu Help Close Print Options Object Email Object Views and Dialogs Managers Management Programs Lookup Programs Detail Panels Selection Lists Prompt Buttons Radio Buttons Check Box Selection Box StreamV Navigation Main Workspace Standard Toolbar Sort Button More Menu Button Config Menu Button Right Mouse or Context Menu. Option Buttons Keyboard Commands Mouse Commands StreamV Application Help Accessing System Help Information Online Help Documentation Field Level Help Accessing Field Help Cove Help House Help Cove Search Engine Program Help Context Sensitive Program Help Parameter Help Gencode Table Help Technical Reference Help files Prior Versions -Ascii Help file maintenance Comment Management Static Data Comments Transactional Data Comments Standard Comments Comment Format Comment Accelerator keys Company Item Comments Customer Company Item Comments Vendor Company Item Comments Comment Security Comment Printing Comment System Reference Information Reserved Comment Line Numbers Additional Information Comments (#3000 - 3999) Comment Source Codes Imaging and Document Storage Scanning Importing Images/Docs AP Invoice Imaging Imaging System Control Information Image Source Codes StreamV Operations Programs Comment List Zoom - Comment Detail Insert - Create New Comment Comment Detail Images Lookup Viewing Image Records Adding Image Records Importing Images - Drag and Drop Importing Images - Insert Insert - Image Detail Zoom - Image Detail Expand - Display File Image Detail Display Button Print Button Import Button SQL Report Selector Refresh Button Send2Cove Button Import Button Export Button Copy Button Select Button SQL Edit Microsoft SQL Help Button Insert Field Button Cancel Button Save Button Application Notes New Record Defaults Gencode Table Management Textdata Management StreamV System Startup StreamV Startup Overview Importing Data Into StreamV Data Commonly Imported at Startup Data Import Methods Accounting Startup Overview Accounting Basics Accounting Startup Checklist CRM Startup Overview CRM Basics CRM Startup Checklist Ecommerce Startup Overview EDI Startup Overview EDI Processing Overview EDI Startup Checklist EDI -Technical Notes Product Management Startup Overview Product Management Basics Product Management Startup Checklist StreamV Startup Tasks StreamV Software Components StreamV Software Installation Server Install Client Install Client Install - Disable Microsoft Security Warning When Reading StreamV.bat Via A Network Share StreamV Databases StreamV Table, Parameter and Control Files Table Files Policy or Parameter Files Control Files Data Validation Table Driven Fields Required Fields Checking for Orphan Data Running the Datacheck Utility Running the Default Value Loader StreamV System Startup Checklist Install StreamV and related Database files. Install the Startup Data Set Set Up Basic Table Data Design and Set Up System Security Setup new record default information Setup field masks and labels Setup field labels Verify counters Check and Verify other Policies and System parameters are set properly Import your master data: Verify Master Data Create Inventory Items Create open AR AP invoice data Run System in Test Mode to verify operations Clear Testing Data Verify all counters are set properly for system startup Verify System Policies,Parameters, and Configuration information Shut down operations on old system Final Data Conversion Run beginning balance reports in StreamV. StreamV Training Guidelines StreamV System Training - Users StreamV System Training - System Administrators StreamV Training Guidelines - by System Accounts Payable (AP) Accounts Payable Features Accounts Payable Overview Accounts Payable Invoice Processing Non-Inventory related AP invoice processing Inventory related AP Invoice Processing Active vs. Submitted AP Invoices Accounts Payable Dates AP Three Way Matching Receipt and Vendor Shipment Processing Tagging receipts during AP Invoice Entry Handling PO Variances Saving the Invoice Reporting Supplemental Costs AP Remittance Options AP Remit To Address Processing AP Invoice Assignment Accounts Payable Payment Processing Selecting Invoices for Payment Computer Generated Payments Manual Payments Processing Partial Payments/Adjusting Discounts Setting a Partial Payment Amount Forcing a discount AP Automated Payment Processing AP Check Printing AP Wire Transfer AP Manual Payment Processing AP Tax Processing Multi-Currency Accounts Payable Purchasing and AP Processing Automated Purchasing and AP Processing Importing non-inventory accounts payable invoices Submitted Invoice Processing Active Invoice Processing Importing accounts payable invoices for inventory purchases. Ownership of goods is transferred when goods are received Ownership of goods is transferred when vendor ships them. Accounts Payable Operations Programs AP Invoice Entry Header Section Invoice Detail Tab Page Shipment Detail Tab Page Deductions Tab Page Distribution Section Insert - AP Line Editor Zoom - AP Line Editor Delete - Delete AP Distribution Line Tag Receipts Button Assign on Save Checkbox AP Paydate Management Include Invoices on Hold Checkbox Currency Window Zoom - AP Invoice Detail Panel Expand - AP Journal Entry Lookup. Set Paydate Button Pay Today Button Assign Button Inv. Activity Button Create Checks or Wire Transfers Accounts Payable Check Printing AP Edi Management Status Radio Buttons Review Accept Button Zoom - AP Invoice Detail Panel Expand - ASN Lookup for Submitted AP Invoice Receipts PO ASN Management Zoom - ASN Detail PO - PO Detail Panel AP Line Editor Tagging Lookup Zoom - Inventory Transaction Detail Panel Split Line Button Apply AP Credit Memo Assign AP Invoice Payment Panel AP Accept Submitted Invoice Accounts Payable Lookup Programs AP Invoice Lookup Zoom - AP Invoice Detail Panel Expand - AP Journal Entry Lookup. Inventory Activity Button Assign Button AP Check Lookup by Account Zoom - Bank Detail Panel Expand - Bank Journal Entry Activity Lookup Void Check Button Remove Check Button Edit Batch Button Clear Check(s) Button AP Check Lookup by Vendor Zoom - Bank Detail Panel Expand - Bank Journal Entry Activity Lookup AP Query Vendor Query Vendor Invoice Lookup Zoom - AP Invoice Detail Panel Expand - AP Journal Entry Lookup. Apply Credit Memo Button. Pay Invoice(s) Button Assign Button Inv. Activity Button AP Journal Entry Lookup Zoom - Journal Entry Line Detail Panel Expand - Journal Entry Lookup AP Inventory Activity Lookup Zoom - Inventory Transaction Detail Panel AP Invoice Detail Panel ASN Lookup for submitted AP Invoice Serial Numbers Option ASN Detail Accounts Payable Report Programs Accounts Payable Aging Open Accounts Payable AP Check Register Cash Requirements by Due Date Cash Requirements by Pay Date Proposed Disbursements Accounts Payable Journal Accounts Payable Register AP Cash Disbursements Journal AP Invoices without JE's AP Tax Register AP Transaction History By Vendor Unvouchered Inventory Accounts Payable Maintenance/Utility Programs AP Utilities Import AP Expense Invoices Import AP Inventory Invoices Accounts Payable Procedures Daily Startup Procedure Invoice Verification Processing an AP Invoice Handling Purchase Order Variances during AP Entry PO Price Variance Procedure PO Price Variance - PO received using wrong currency PO Quantity Variance Procedure Quantity received less than vendor invoice and shipment quantity Quantity received is more than vendor invoice and shipments Vendor Invoice is Incorrect (purchase order and receiving information is ok, but invoice does not match PO due to vendor billing error). Item is incorrect. Serial Numbers recorded during receiving are incorrect Processing AP Credit Memos AP Invoice Assignment Assignment During AP Entry Assignment After AP Entry Processing a Vendor Prepayment Processing Invoices that have been paid prior to entry AP Credit Memo Application Void an AP Invoice Selecting Invoices for Payment Cash Disbursements - Computer Generated Manual Cash Disbursements Void or Remove an AP Check Cross Applying AP and AR Invoices Vendor Refund Processing Verifying that an invoice was posted properly Auditing Accounts Payable Activity Balancing the accounts payable sub-ledger Balancing the Accounts Payable Control Account Error Recovery The invoice is entered using the wrong vendor record from the Vendor file. Invoice Amount is entered incorrectly. Invoice is posted to wrong GL period. Invoice is created but journal entry is not posted to GL. Invoice and payment are entered using wrong vendor. Invoice was prepaid but check information was not input during invoice entry. Invoice and payment are entered using the wrong GL period. Wrong check number or cash account is used during payment processing. Operator forgets to print to correct printer or checks are printed on plain paper instead of check stock. Checks are printed on appropriate printer, but some checks are not legible (forms go off line in middle of print job). The beginning check number in the series is entered incorrectly Correcting ASN Processing Errors ASN Nonstock fix Fixing status S ASN AP invoices Accounts Payable End of Period Procedures End of Year Operational Procedures Accounts Payable Reference Information Accounts Payable Invoice Status Codes Accounts Payable Invoice Source Codes Accounts Payable Invoice Type Codes Accounts Payable File Structures Vendor File (File 80) AP Register File (File 82) Journal Entry File (File 46) Bank File (File 83) Pending File (File 161) Inventory Activity File (File 91) Accounts Payable System Training Outline AP Document Controls AP Physical Controls AP Update/Conversion Information AP Invoice Source Three Way Matching Implementation Accounts Payable System Startup Accounts Payable System Startup Overview Importing Accounts Payable Data Accounts Payable System Startup Tasks Confirm the General Ledger is setup Install AP programs and data files Set the AP System Parameters Assign Autopost Numbers Set up Generic Code Tables Set Up AP Payment Terms Set up AP Taxcode information Set up Vendor Defaults Set up Vendor security Create Vendors Assign Vendor default GL accounts Enter AP Beginning Balances Accounts Payable Check Configuration Check Printing Overview Standard Check Form List and Label AP CheckTemplate Configuring the LL AP Check Template Setting Other AP Check System Parameters Test printing a check Accounts Payable System Startup Checklist Accounts Receivable (AR) Accounts Receivable Features Accounts Receivable Overview AR Documents AR Invoice Document Types AR Invoice and Sales Order Subtypes AR Invoice Source Codes AR Invoice Creation AR Invoice Creation - Order Invoicing AR Invoice Creation - Vendor Shipment Processing AR Invoice Creation - Pending Invoices AR Invoice Creation - AR Payment Processing AR Invoice Creation - Return Authorization System AR Invoice Creation - Credit Invoice AR Invoice Creation - Cancel Invoice AR Invoice Creation - Direct Invoicing AR Invoice Creation - Non-Inventory Invoicing AR Invoice Creation - Finance Charge Invoices AR Invoice Creation - Ticket Billing AR Invoice Creation - Summary Invoicing Printing and Emailing Invoices Invoice Forms or Invoice Document Types Invoice Formats Printing Back Order Information Producing Invoice Documents Printing Invoices Emailing Invoices Accounts Receivable Sub-ledger Management AR Sub-ledger Management - Invoice Creation AR Sub-ledger Management - Moving Invoices between AR Sub-ledgers AR Sub-ledger Management - Reporting AR Sub-ledger Management - Implementation, Technical Notes Posting Sales to the GL Sales Posting Overview. Online Sales Posting Batch Sales Posting Sales Posting - Control Information AR Payment Processing AR Payment Processing Overview Applying Customer Payments Deposit Processing Cash Application - Applying Customer Payments Manual Cash Application Automated Cash Application - Cash Application Program Automated Cash Application - ACA Programs Cash Application - Creating Overpayment, Prepayment and Debit memo invoices Cash Application - Applying one check to invoices for multiple companies Parent Company Payment Processing Finance Company Payment Processing Factor Payment Processing AR Deposit Processing AR Invoice Adjustments, writing off AR Invoice Balances Processing Customer Returns Correcting AR Invoice Errors Correcting AR Invoice with Wrong Customer Correcting AR Invoice with Wrong Price Correcting AR Invoice with Wrong Quantity Correcting AR Invoice with Wrong Shipping Amount Correcting AR Invoice with Wrong Sales Tax Information Voiding or Reversing Customer Payments AR Foreign Currency Processing AR Foreign Currency Processing Overview Credit Requests Credit Request Processing Entering a new Credit Request Converting a Credit Request to a Credit Memo Cancelling a Credit Request Credit Requests - Data Organization and Storage Direct Invoicing Overview Direct Invoicing - Program Restrictions Direct Invoicing - Processing Overview Direct Invoicing - Technical Notes AR Refund Processing Issuing an AR Refund Printing an AR Refund Check AR Refund Processing - Control Information Non-Inventory Invoicing Non -Inventory Invoicing - Process Description Non-Inventory Invoicing - Technical Notes Non-Inventory Invoicing - Generic Code Tables Non-Inventory Invoicing - System Parameters Non-Inventory Invoicing - Invoice and Journal Entry Types Ticket Billing Ticket Billing - Process Description Ticket Billing - Sales Reporting Notes Ticket Billing -Technical Notes Ticket Billing - Business Issues Summary Billing Summary Billing - Process Description Summary Billing - Technical Notes Accounts Receivable Operations Programs Cash Application Header Section Apply to All Button Distribution Section Zoom - Paytemp Detail Panel Expand - Invoice Header Detail Panel Apply Line Button Clear Line Button View Pay History Button Create DM or PP Button Find an Invoice Button Find Invoice for Customer Button Load All Invoices for Customer Button Invoice Lines Load ACA File Load Child Invoices Comments Button Scan on Save Checkbox Deposit Management Header Section Undeposited Batches Section Expand - AR Batch Lookup Deposit Button Imaging Button Comments Button AR Invoice Adjustment Invoice Info Tab Page AR Comment Tab Page Lower Section Direct Invoicing Header Section Shipping /Tax Tab Page Invoice Lines Tab Page Totals/Tax Section Print Invoice Checkbox View Credit Requests View/Enter Serials View Catalog Invoice Item Panel Item/Price Tab Page Misceallaneous Tab Page Price Details Tab Page References Tab Page Comment Tab Page Item/PO Comment Tab Page Special Prices Tab Page Price Levels Tab Page Loaner Management Display and Search Sequences Status Radio Buttons Zoom - Pending Detail Panel Return to Inventory Button Invoice Customer Button Writeoff Button Invoice Inventory Activity All Serial Numbers Tagged Serial Numbers View Catalog Detail Print Address Labels Assign Tagged Items to Vendor Assign Tagged Items to Customer Change Tagged Types Ticket Billing Management Display and Search Sequences Status Radio Buttons Zoom - Pending Detail Panel Invoice Customer Button Return to Inventory Button Writeoff Button All Serial Numbers Tagged Serial Numbers View Catalog Detail Print Address Labels Print Vendor Pending Sheet Assign Tagged Items to Vendor Assign Tagged Items to Customer Paytemp Detail Panel Create AR Doc Credit Request Lookup Zoom - Credit Request Detail Insert - Create New Credit Request Expand - Invoice Lines Lookup Invoice Header Invoice Lines Credit Request Detail Accounts Receivable Lookup Programs AR Invoice Lookup Display and Search Sequences Zoom - Invoice Header Detail Panel Expand - Invoice Lines Lookup View Company Detail Shipping Information Payment Activity Inventory Activity Credit Memos against this Invoice RA History Cancel Invoice Credit Invoice Move Invoice to Pending View Original Invoice Create Incident View Incidents for Invoice Create Return Authorization Credit Requests for this Invoice AIC Comment Bill of Lading Comment Issue Refund Check All Credit Requests View Bill of Lading Write Shipment Info to Clipboard AR Check Lookup Zoom - AR Check Detail Panel Expand - AR Check Detail Lookup Void Check Button Invoice Lines Lookup Zoom - Invoice Line Detail Panel Serial Numbers AR Invoice Activity Lookup Zoom - AR Check Detail Panel Expand - Journal Entry Lookup AR Batch Lookup Zoom - AR Check Detail Panel Expand - AR Check Detail Lookup AR Check Detail Lookup Zoom - Journal Entry Line Detail Panel Expand - Invoice Header Detail Panel Invoice Header Detail Panel Main Section ShipTo Tab Page Financial Tab Page Sales Tab Page Other Tab Page Advanced Tab Page Invoice Line Detail Panel Main Section Prices/Costs Tab Page Order Info Tab Page Other Tab Page AR Check Detail Panel Invoices Lookup Display and Search Sequences Zoom - Invoice Header Detail Panel Expand - Invoice Lines Lookup Shipping Information Payment Activity Find an Invoice for Customer Lookup Zoom - Invoice Header Detail Panel Expand - Invoice Lines Lookup Shipping Information Payment Activity Invoices for a Sales Order Lookup Zoom - Invoice Line Detail Panel Expand - Invoice Header Detail Panel Invoices for a Sales Order Line Lookup Zoom - Invoice Line Detail Panel Expand - Invoice Header Detail Panel Credit Against Invoice Zoom - Invoice Header Detail Panel Expand - Invoice Lines Lookup Payments - AR Invoice Activity Lookup Accounts Receivable Report Programs AR Aging By Customer AR Aging with 2 Breaks Invoice Register Accounts Receivable Journal Cash Receipts Journal Cost of Sales Cost of Sales With 1 Break Print Invoices Print Statements Email Invoices to Customers Accounts Receivable Maintenance/Utility Programs Create Finance Charge Invoices Sales Posting Loader Sales Posting AR Utilities Post an Invoice to the GL Reset Invoices to Re-post Sales Accounts Receivable Procedures Daily Startup Procedure Processing Cash Check and Credit Card Receipts Processing Prepayments, Overpayments and Debit Memos Applying AR credit memos to open invoices Applying credit balance invoices during payment processing Applying credit memos to open invoices in the Payment Entry program without applying a payment Processing Parent Company Payments Processing Finance Company Payments Processing Factor Company Payments Writing off Invoice Balances during Cash Application Processing Invoice Adjustments AR Deposit Processing Automatic Cash Application Automatic Cash Application Automatic Cash Application - Cash Application program Automatic Cash Application - ACA Programs Voiding an AR Check, Processing NSF Checks, Reversing a Customer Payment Issuing a Customer Refund Printing an AR Refund Check. Cross Applying AR and AP Balances Sales Posting Procedure Re-Posting Sales Printing Statements Placing Overdue Accounts on Hold Manually Placing Accounts on Hold Automatically Placing Accounts on Hold Applying Finance Charges Billing for Prepaid Labor Auditing Daily Accounts Receivable Activity (Daily Closing Procedures) Balancing the AR Sub-ledger Balancing the AR Sub-ledger to the AR Control Account Accounts Receivable End of Period Procedures Operational Procedures Closing Procedures Maintenance Procedures Accounts Receivable Reference Information AR File Structures Accounts Receivable System Training Outline Accounts Receivable Error Messages Sales Posting Errors Header CHARGES does not balance: Header CBal does not balance: Line count does not match header: Line item total does not match invoice_______: Line item location does not match header______: Line item Product Line_______ Not Found: Autopost No. ______ Not Found: Acct/Per ___ __ ____ ____ ___Autopost#____: TaxType Missing or Tax Code Missing: Sales Tax off: _____ | _____: Payment activity errors Accounts Receivable System Startup Accounts Receivable System Startup Overview Importing Accounts Receivable Data Accounts Receivable System Startup Tasks Verify the StreamV Base Installation is completed Confirm that the General Ledger System has been installed and configured Install the Accounts Receivable programs and data files. Set up the Accounts Receivable Parameters in the System Control File. Assign autopost numbers Set up the AR Autopost information in the Generic Code Table Set up the Payment Terms that will be used in the Accounts Receivable system Set up the Freight Codes that will be used in the Accounts Receivable system. Set up the Transaction Codes to be used by the AR Payment Entry and AR Invoice Adjustment Programs Set up the Default file to be used when creating new Customer records. Set up the Security file to be used when creating and editing customer records. Set up the information that will be used for Sales Tax Processing Enter the customers in to the Company Master file Enter AR Beginning Balances Accounts Receivable System Startup Checklist Bank Management (BNK) Bank Management Features Bank Management Overview Bank Records Bank Records - Field Definitions and Field Help Bank Records - Amount and Currency Fields Bank Records - Date Fields Bank Records - Document Types Bank Records - Source Codes Bank Records - Journal Entry Detail Bank Transaction Processing Bank Transactions - Accounts Payable Bank Transactions - Accounts Receivable Bank Transactions - Bank Management Clearing Bank records Clearing Local Currency Bank records Clearing Foreign Currency Bank records Reconciling Bank Account Activity Bank Management Operations Programs Bank Management Header Section Zoom - Bank Detail Panel Expand - Bank Journal Entry Activity Lookup Transfer funds to other account Button Reset Printed Button UnClear Item Button Clear Item(s) Button Insert Bank Charge Button Insert Misc. Deposit Button Insert Voided Check Button Edit Batch(s) Button Exclude Cleared Items Checkbox Import Cleared Check File Bank Reconciliation Account Windows Balance Window Print Reconciliation Button View Prior Reconciliations Button UnCleared Items Window Bank Balance Window Difference Window Bank Management Lookup Programs Bank Query Bank Journal Entry Activity Lookup Zoom - Journal Entry Line Detail Panel Expand - Journal Entry Lookup Bank Detail Panel Bank Management Report Programs Bank Transaction Report Bank Maintenance/Utility Programs Bank Management Procedures Finding a Bank record Finding a Bank record using the Bank Management program Finding a Bank record using the AP Check Lookup by Account program Finding a Bank record using the AP Check Lookup by Vendor program Viewing a Bank record View Journal Entry Activity for bank record Creating Vendor Payment Transactions Creating Customer Deposit Transactions Clearing Local Currency Bank Transactions Clearing Foreign Currency Bank Transactions Voiding a Vendor Check, Wire Transfer or other payment Voiding Customer Payments Creating Miscellaneous Deposits Creating Miscellaneous Charge Transactions For unused, voided or damaged checks Bank End of Period Procedures Bank Reference Information Bank System - File and Field Descriptions Bank System Parameters Bank System Gencode Tables BANKCHGS BANKDEPS Bank System Training Outline Bank System Startup Bank System Startup Overview Bank System Startup Tasks Bank File Conversion Procedures Bank System Startup Checklist Customer Relationship Management (CRM) CRM Features CRM Overview Customer and Contact Creation and Maintenance Customer Names and Account Numbers Customer and Contact Status and History ShipTo Address Creation and Maintenance Address Validation Customer Comments Company Item Comments Customer Cross Reference Item Management Opportunity Management Design/Setup Overview Processing Flow Customer Scripting and Profiling Setting Up The Questions Answer Records Associating the Questions with the Customer Accessing the Profile Automated Profile Prompting Checking Inventory Availability and Pricing Information Viewing and Maintaining Special Pricing Information Customer Required Documents Adding a Required Document Viewing and editing Required Documents Modifying the list of Required Documents Required Documents - Technical Information CRM Operations Programs Contact Manager Communications Tab Page Address Tab Page Validate Button Map It Button Mail Merge Button Codes Tab Page Demographics Tab Page Web Info Tab Page Documents Tab Page Advanced Tab Page Comments List Actions Button Actions List Opportunities Button Opportunities List New Order Button Customer Profile Button Incidents Button Quotes Button Orders Button Invoice History Button Returns (RMA) Button Extended Detail Record Data Change History Edit Preferences Attach to a different Company Contact Management Display and Search Sequences Zoom - Contact Detail Expand - Customer Detail Cust. Profile Button Incidents Button Actions Button Quotes Button Orders Button New Order for contact company Button Invoice History Button Returns (RMAs) Button Customer Management Zoom - Customer Detail Expand - Customer Contact Lookup Invoices Button Orders Button Incidents Button Returns (RMAs) Button New Order Button Profile Button Quotes Button Actions Button Opportunities Button Extended Detail Loaners Lookup Buying Groups Special Pricing Cross Reference Table Company Item Comments View Safety Stock Customer Manufacturer Pricing Rep Dashboard Actions/Orders Tab Page Incidents/RAs/Receipts Tab Page Customers Tab Page Order Review: Open Tab Page Order Queries Tab Page Actions Detail Customer Detail Main Section Comm/Current Tab Page Addresses Tab Page Sales Tab Page Accounting Tab Page Operations Tab Page Demo Tab Page UserFields1 Tab Page UserFields 2 Tab Page History Tab Page Contacts Tab Page ShipTos Tab Page Advanced Tab Page Images Button Comment Button Maintain Extended Detail Record Data Change History Contact Detail Main Section Communications Tab Page Address Tab Page Codes Tab Page Demographics Tab Page Web Info Tab Page Comments Tab Page Document Tab Page Opportunity Detail Comment Tab Page Contact Dates Tab Page Status Info Tab Page Product Interest Tab Page Codes Tab Page Actions List Orders Button Quotes Button ShipTo Address Detail Default Button Map it Button Validate Button Valid Checkbox Override Button ShipTo Note Tab Page Tax Information Tab Page Logistics/Contact Tab Page Advanced Tab Page Address Validation Panel Show Validation Details Button Validate Again Button Valid Address Checkbox Residential Checkbox Accept Validated Address Button Address Formatting Help Button Company Cross Reference Lookup Zoom - Cross Reference Detail Panel Insert - Create Customer Cross Reference Record Cross Reference Lookup Display and Search Sequences Zoom - Cross Reference Detail Panel Select/Cancel Buttons Company Item Comment Lookup Zoom - Company Item Comment Detail Panel Insert - Add New Company Item Comment Company Item Comment Detail Panel CRM Lookup Programs Customer Lookup Display and Search Sequences Zoom - Customer Detail Customer Invoice Lookup Zoom - Invoice Header Detail Panel Expand - Invoice Lines Lookup Shipping Information Payment Activity Customer Profile Lookup Zoom - Customer Profile Detail Panel Opportunity Lookup Zoom - Opportunity Detail Panel Status Radio Buttons My Actions Lookup Zoom - Actions Detail Panel Jump to Todays Actions Button Status Radio Buttons Actions Lookup Zoom - Actions Detail Panel Jump to Todays Actions Button Clear Rate Button Status Radio Buttons Incidents Lookup Zoom - Incident Detail Panel Contact Lookup Display and Search Sequences Customer Contact Lookup Zoom - Contact Detail Insert - Create New Contact for Customer ShipTo Lookup Display and Search Sequences Zoom - ShipTo Address Detail Customer Profile Detail Panel CRM Query Contact Query Incident Query Actions Query ShipTo Query CRM Report Programs Product Sales Report Customer Product Sales Report Manu Product Sales Report Product Sales Report One Break Order Report Order Report by Customer Order Report by Item Order Report One Break Closed Customer Actions Report Customer Incident Report Contact Mailing Labels Contact Mailing Labels By Company CRM Maintenance/Utility Programs Submit Customer Name Change Process Customer Name Changes Opportunities Configuration Marketing Manager Sales Messages Tab Page Actions Tab Page Utilities Tab Page CRM Daily Processing Procedures Customer Creation and Maintenance Viewing and Editing a Customer Record Create New Customer Customer Comments - Creation and Maintenance Viewing and Editing Customer Comments Create New Customer Comment Contact Creation and Maintenance Viewing and Editing a Contact Record Create New Contact Contact Comments - Creation and Maintenance Viewing and Editing Contact Comments Contact Manager Customer Manager Company Lookup Create New Contact Comment Contact Manager ShipTo Creation and Maintenance View and Edit ShipTo Create New ShipTo Assigning the Default ShipTo Address Checking Inventory Pricing and Availability Viewing and Editing an Opportunity Create New Opportunity Creating a new quote or sales order for an Opportunity Creating Customer Cross Reference Items Viewing Customer Order Status and History Viewing Customer Invoice Status and History Viewing Customer Returns CRM Monthly or End of Period Procedures Updating Customer Sales Accumulators CRM Reference Information File Structures CRM System Training Outline CRM System Startup CRM System Startup Overview CRM System Startup Tasks Setup CRM new record default information Setup CRM field labels Setup CRM Validation Tables Setup CRM field security Set CRM counters Create Customers Create Contacts Create ShipTo Addresses Set CRM Policies and Parameters CRM System Startup Checklist Ecommerce (EC) Ecommerce Features Ecommerce System Overview Ecommerce Components Sequence of events while connecting to Rep side: Page walkthrough: Calling the RM Dashboard while logged in as SM1 Ecommerce Operations Programs Ecommerce Order Entry Ecommerce Lookup Programs Rep Dashboard SM Dashboard Customer List Ecommerce Report Programs Ecommerce Maintenance and Utility Programs Ecommerce Reference Information Cove.css Ecommv classes: F240 Record Creation: Differences between Rep and Customer side login: ASP to WBO reference: Ecommerce Procedures Ecommerce - Setting up New User Ecommerce - New Procedure Ecommerce - Installation, Set Up Procedures Ecommerce - Additional Configuration Steps Required for IIS 7 and 64-bit Machines. Ecommerce - COM Object Errors in the Windows Event Viewer When Trying to Access Ecommerce. Ecommerce - Locating where to edit formatting records. Ecommerce - Default Product Image Setup Ecommerce - SQL Queries for Item Display Ecommerce - Related Items Display Using SQL Ecommerce - Excluding Warehouse Locations From Displaying In Catalog Lookup Ecommerce - Performing Calculations In WBO Records Ecommerce - Location Icons in CatalogDetail.asp Ecommerce - Using Multiple Location Icons in CatalogDetail.asp Ecommerce - Adding a New Section Header to the Menu System Ecommerce - Adding Menu Options to the New Section Header on the Menu System Ecommerce - Changing SQL Queries Called by Menu Selections in home.asp General Ledger (GL) General Ledger Features General Ledger Overview GL File Structure Account Description File Account Period File Journal Entry File Field Sizes Account Numbering Account Description Account Type Sort Sequence Account Status Accounting Periods Balance Sheet vs. Income Statement Accounts Default Number of Accounting Periods Transaction Posting General Ledger vs. Sub ledger Transaction Processing Detailed Examples System vs. Operator Period Restricting the Periods and Years that can be posted to Posting Transactions after the Fact (Accrual Logic) Prior Period Adjustment Procedure Autopost Numbers Alternate Chart of Accounts Setup/Configuration Mapping accounts Technical Notes Data Field Usage Reporting Sequential Journal Entry Assignment by Account Setup/Configuration Data Field Usage General Ledger Operations Programs Journal Entry Header Section Insert - JE Line Editor Enter - JE Line Editor Zoom - JE Line Editor Recall a JE Button Import CSV Button Import XML Button Load JE Button Store JE Button JE Line Editor Budget and Forecast Manager Zoom - Account Period Detail Panel Enter Amount to Spread Button Toggle Budget/Forecast Button General Ledger Lookup Programs Account Lookup Expand - Account Period Lookup Budget Forecast Button - Budget/Forecast Lookup Journal Entry Review Zoom - Journal Entry Line Detail Panel Expand - Journal Entry Lookup Account Description Lookup Display and Search Sequences Account Period Lookup Expand - Account Period Detail Lookup Budget and Forecast Lookup Zoom - Account Period Detail Panel Account Period Detail Lookup Zoom - Journal Entry Line Detail Panel Expand - Journal Entry Lookup Journal Entry Lookup Zoom - Journal Entry Line Detail Panel Account Period Detail Panel Journal Entry Line Detail Panel JE Lookup Zoom - Journal Entry Line Detail Panel General Ledger Report Programs GL Account Descriptions Journal Entry Proof GL Journal Postings General Ledger Trial Balance Income Statement Balance Sheet Comparative Income Statement 12 Period Income Statement General Ledger Maintenance/Utility Programs Account Setup Create Period Records Button Set Accounting Period Special Audit Create New Accounting Year Copy Accounting Year Create Beginning Balances Repost a Journal Entry Delete Orphan Account Period Records General Ledger Procedures Daily Startup Procedure Creating a New General Ledger Account Creating Account Period records Creating Account Period records for a specific account Creating Account Period records in bulk Posting a Journal Entry Online Batch Mode Reversing a Journal Entry Recalling an Existing Journal Entry Voiding a Journal Entry Posting Payroll Entries Viewing Account Activity Budget/Forecast Maintenance Printing a Journal Entry Proof Printing the General Ledger Journal Producing Financial Statements General Ledger End of Period Procedures Producing Month End Reports. Changing the General Ledger Default Period Setting the Valid Period/Year Posting Range Changing the System Date Reconciling Balance Sheet Account Balances to sub-ledger balances Running Utility Programs to Reset Month To Date Statistics. Closing the Period General Ledger Reference Information Journal Entry Source Codes Month-end Processing Checklist Prior to Month-End At Month-End After Month-End Year End Processing Checklist Prior to Year End At Year End 12/31 Immediately after Year End After all transactions for prior year have been completed General Ledger System Training Outline General Ledger Reporting Logic General Ledger System Startup General Ledger System Startup Overview General Ledger System Startup Tasks Create Divisions and Departments Assign GL Autopost Numbers Set GL System Parameters Create Account Period Records Load GL Beginning Balances Multi-Company Accounting Departments Divisions Multiple Instances of the Application Inter-Company Transaction Processing General Ledger System Startup Checklist Hold Management (HM) Hold Management Features Hold Management Overview Sales Order Holds and Hold Codes Hold Processing Overview Hold Processing - Sales Order Entry and Editing Hold Processing - Manually Adding Holds during Order Entry Hold Processing - Hold Creation Hold Processing - Hold Assignment Hold Processing - Viewing Open Holds Hold Processing - Viewing Hold History Hold Processing - Release Rights Hold Processing - Releasing Order Holds Display Filtering Clearing a hold Hold Processing - Picking and Order Completion Hold Processing - Shipping and Warehouse Holds Hold Processing - Purchase Order Requisitions, Vendor Shipments Credit Card Processing Overview Automated Credit Card Processing Credit Card Processing - Order Entry Credit Card Processing - Order Editing Credit Card Processing - De-authorize and Reauthorizing an Order Credit Card Processing - Hold Release Credit Card Processing - Picklist Printing Credit Card Processing - Shipping/Invoicing Credit Card Processing - Point of Sale Credit Card Refund Processing - Point of Sale Credit Card Refund Processing - Accounts Receivable Credit Card Processing - Deposit Processing Credit Card Processing -Voiding an Authorization Credit Card Processing - Programs Credit Card Processing - Terms Records Credit Card Transaction (CCTran) Records Credit Card Transaction Types Credit Card Document Types Credit Card Status Codes Credit Card Processing Configuration Options Manual Credit Card Processing Manual Credit Card Processing - Credit Card Terms Manual Credit Card Processing - Order Entry Manual Credit Card Processing - Hold Release Manual Credit Card Processing - Order Editing Manual Credit Card Processing - Order Completion/Invoicing Manual Credit Card Processing - Payment Processing Manual Credit Card Processing - Deposit Processing Manual Credit Card Processing - Credit and Refund Processing Customer Credit Card Information PayPal Processing Overview PayPal Processing - Payment Terms PayPal Processing - Order Editing Hold Management Operations Programs Sales Order Hold Management Header Section Holds Section Zoom - Sales Order Hold Detail Panel Expand - Holds for Sales Order Lookup View Order Release All Holds on Order Edit Order Sales Order Release Management Order Review Panel Order Info Section Order Header Button Order Lines Button Select Tax Certificate Button SO Credit Comment Button Credit Card Information Section CC Trans Button Holds Information Customer Information Section Invoices Button Orders Button Quotes Button Convert to Quote Button Apply Button Credit Card List Credit Card Processing Hold Management Lookup Programs Holds for Sales Order Lookup Zoom - Sales Order Hold Detail Panel Clear Hold Button Sales Order Hold Detail Panel Hold Management Report Programs Hold Management Maintenance/Utility Programs Holds Reconciliation Hold Management Procedures Manually Adding an Order Hold Releasing an Order Hold Releasing a Hold using Sales Order Management Releasing a Hold using Sales Order Hold Management Releasing a Hold using Sales Order Release Processing Deferring a Hold Authorizing a Credit Card Order Voiding the authorization for a credit card order Placing customers and customers orders on Hold for Overdue Invoices Hold Management Reference Information Hold Management System Startup Hold Management System Startup Overview Hold Management System Startup Tasks Determine which Order Holds you wish to implement Set the System Parameters Used for Holds Processing Set up the Textdata Records that are used for Holds Processing Verify that Table Information is set Properly Terms Table Hold Information Shipvia Table Hold Information Rep Table Hold Information Product Line Table Hold Information Set up Item Specific Hold Information Set up Customer Specific Hold Information Hold Management System Startup Checklist Order Fulfillment (OF) Order Fulfillment Features Order Fulfillment Overview Picklist Processing Overview Picklist Processing - Picklist Selection Logic Picklist Processing - Picklist Printing Picklist Processing - Picking Inventory Picklist Processing - Kit Items Picklist Processing - Order Completion Picklist Processing - Resetting a Picklist Picklist Processing - End of Day Procedures Order Invoicing Overview Shipping Charge Calculation Methods No Charge Fixed Shipping Amount Actual Shipping Charges Markup Percentage Minimum Shipping Charge Handling and Box Charges Handling and Box Charges - Configuration Handling and Box Charges - Processing Overview Order Fulfillment Operations Programs Picklist Management Selection Information Section On Demand Options Ready Picklist Queue Zoom - Sales Order Header Detail Panel Expand - Sales Order Lines Lookup Print Selected Picklist Button Comment Button - Sales Order Comments Reset Picklist Order#/Ticket# Windows Shipping Hold Checkbox Warehouse Hold Checkbox Reset Button Order Invoicing Order Number Ticket Number Panel Basic Tab Page Advanced Tab Page Advanced Tab Page Lines Tab Page Boxes Tab Page Shipment Attributes Tab Page Totals/Shipping Panel Sales Order Line Invoicing Detail Order Tab Page Shipping Tab Page Sales Tab Page Advanced Tab Page Broker Info Tab Page Shipping Utilities Invoice Number Window Manifest Lookup Button Show Shipping Panel Checkbox Manifest Invoice Button Edit Shipping Button Bill of Lading Entry Button Reprint Invoice Button Reprint Packing Slip Button Reprint Shipping Labels Button Edit Shipping Panel Shipping Label Pick Lines for Order Line Lookup Zoom - Picklist Item Detail Panel Pick List Item Detail Panel Manifest Detail Panel Main Section General Tab Page Charges Tab Page Shipto Address Tab Page More Tab Page LTL Info Tab Page Bill of Lading Entry Order Fulfillment Lookup Programs Manifest Lookup Zoom - Manifest Detail Panel Track Shipment Button Manifest Query Zoom - Manifest Detail Panel Display Grid in Browser Print Grid Create PDF Export Grid to CSV Order Fulfillment Report Programs Order Fulfillment Maintenance/Utility Programs Order Fulfillment Procedures Daily Start Up Procedure Printing Picklists Picking Inventory Creating Order Invoices and Shippers Loading a Picklist Verifying or Changing the Header Information Verifying or Changing the Line Item Quantities Identifying the Serial Numbers for any Serialized Items Entering Manifest or Box Information Verifying the Line Item Total Entering Shipping Charges Saving the Invoice or Shipper Resetting a Picklist End of Day Procedures Order Fulfillment Reference Information On Demand Picklist Printing Operation Optimization Technical Notes IRA Business Process Generic Manifesting Operational Notes General Configuration Airborne via OmniRush Airborne via LIBRA Shipment Attributes Virtual Warehousing & Fulfillment Shipping Customer Warehouse versus Fulfillment Shipping Invoice Types Applications using Order Invoicing Invoicing without a Pick Ticket Point of Sale Invoices Returns or RA Processing Adjustment Invoices Loaners Return to Vendor Vendor Shipments Invoice Cancel Pending Invoices Invoicing Mode Logic - Updated 9/23/10 Invoice Mode Credit Mode Vendor Ship Mode Pending Mode Order Fulfillment System Training Outline Order Fulfillment System Startup Order Fulfillment System Startup Overview Order Fulfillment System Startup Tasks Order Fulfillment System Startup Checklist Order Processing (OP) Order Processing Features Order Processing Overview Order Types Order Dates Order Header Dates Order Line Item Dates Order Contact Information Order Contact ShipTo Contact CC Contact Order Shipping Charges Shipping Charges By Order Type Order Shipping Information Free Freight Processing Freight Rating and Rate Shopping Order Margin and Gross Profit Margin Order Attributes Sales Order Processing Overview Entering a Sales Order Editing a Sales Order Processing a Sales Order Completing a Sales Order Service Order Processing Overview Creating a Service Order Editing a Service Order Processing a Service Order Completing a Service Order Parts Order Processing Overview Creating a Parts Order Editing a Parts Order Processing a Parts Order Completing a Parts Order Loaner Processing Overview Creating a Loaner Order Editing a Loaner Order Processing a Loaner Order Completing a Loaner Order Clearing Loaners (Closing the Pending records for Loaner Shipments) Quote Processing Overview Creating a Quote Editing a Quote Converting a Quote to a Sales Order Converting a Sales Order to a Quote Cancelling a Quote Stock and Nonstock Items Stock Item Processing Stock Items - Sales Order Entry Stock Items - PO and PO Requisition Creation Stock Items - Receiving Nonstock Item Processing Nonstock Items - Sales Order Entry Nonstock Items - PO and PO Requisition Creation Nonstock Items - Receiving Nonstock Items - Order Completion Nonstock Items - Shop Order Processing Order Entry Fulfillment Flags Order Fulfillment Methods Warehouse Shipment Warehouse Shipment - Sales Order Entry Warehouse Shipment - Receiving Warehouse Shipment - Order Completion Vendor Shipment Vendor Shipment - Sales Order Entry Vendor Shipment - PO Requisitions Vendor Shipment - Purchase Order Creation Vendor Shipment - Order Completion Vendor Shipment - Inventory Reconciliation Logic Special Order Special Order - Sales Order Entry Special Order - PO Requisitions Special Order - PO Creation Special Order - Receiving Special Order Items Special Order - Inventory Reconciliation Logic Broker Item Processing Broker Items - Sales Order Entry Broker Items - Purchasing Broker Items - Invoicing Broker Item Setup Broker Item Information Displaying Broker Information in Lookup programs Broker Item Conversion Logic Kit Item Processing Kit Items - Sales Order Entry Warranty Items Warranty Item Setup Warranty Items - Sales Order Entry Sellwith Items / Related Items Sellwith Item Setup Sellwith Items - Sales Order Entry Backorder Processing Inventory Backorder Flag Sales Order Backorder Flag Partial Processing Importing Customer Sales Orders Importing XML Orders Importing EDI Orders Inventory Reservation and Allocation Inventory Reservation and Allocation - Terms and Concepts Inventory Reservation Inventory Allocation Inventory Allocation Methods Online Allocation Batch Allocation Manual Allocation Inventory Allocation Overview Inventory Allocation - Sales Order Entry Inventory Allocation - Shop Order Entry Inventory Allocation - PO/Inventory Receiving Inventory Allocation - Kit Processing Order Processing - Inventory Update Logic Inventory Update Logic - Order Entry Safety Stock Overview Defining the Safety Stock for an Item Safety Stock - Processing Overview Manual Allocation of Safety Stock Quantities Reconciling Safety Stock Quantities Order Reporting Order Processing Operations Programs Order Entry Header Section Order Lines Tab Page Shipping Information Tab Page Order Info Tab Page Comments Tab Page Advanced Tab Page Insert - Order Entry Item Panel Insert Line Button - Order Entry Item Panel Zoom - Order Entry Item Panel Edit Line Button - Order Entry Item Panel Delete Order Button Order Entry Item Panel Item/Price Tab Page Miscellaneous Tab Page Price Details Tab Page References Tab Page Comment Tab Page Item/PO Comment Tab Page Special Prices Tab Page Dates Tab Page Price Levels Tab Page Order Management Zoom - Sales Order Header Detail Panel Expand - Sales Order Lines Lookup Edit Order Button PO's Button Invoices Button Holds Button Convert Type Button View Purchase Orders View Invoices Manual Allocation Location Prompt Item Number Prompt Prompt Button - Inventory Detail Panel Prompt Button - Catalog Detail Panel Quantity Windows Open Sales Orders Tab Page Backordered Sales Orders Tab Page Shop Orders Tab Page Allocate Button Deallocate Button Order Processing Lookup Programs Order Lookup Display and Search Sequences Zoom - Order Header Detail Panel Order Lines Lookup Zoom - Order Line Detail Panel POs for Line Pos for Item Invoices for Line Order Header Detail Panel Upper Section Shipping Tab Page Financial Tab Page Sales Tab Page Misc Tab Page Tax/CC Info Tab Page Code Fields Tab Page Stat Numbers Dates Section View Lines Button Order Line Detail Panel Main Section Order Tab Page Shipping Tab Page Sales Tab Page Advanced Tab Page Order Entry Catalog Lookup Display and Search Sequences Filtering Logic Zoom - Catalog Detail Expand - Warehouse Lookup Customer Order Lookup Status Radio Buttons Zoom - Order Header Detail Panel Expand Order Lines Lookup View Purchase Orders View Invoices View Holds Edit Order Button Convert Type Button Customer Quote Lookup Status Radio Buttons Zoom - Order Header Detail Panel Expand - Order Lines Lookup Edit Order Button Convert Type Button Customer Loaner Lookup Status Radio Buttons Zoom - Loaner Detail Panel Serial Numbers Safety Stock Lookup Zoom - Safety Stock Detail Panel Safety Stock Detail Panel Order Processing Report Programs Orders by Order Number Order Report by Customer Orders by Item Orders by Item - Detailed Orders with One Break Order Processing Maintenance/Utility Programs XML Order Import Inventory Reconciliation Inventory Allocation Order Processing Procedures Creating a new Sales Order Using the Customer Manager Using the Contact Manager Creating a new Quote Editing an existing sales order or quote Converting a Quote to a Sales Order Inventory Allocation Procedures Order Processing End of Period Procedures Order Processing Reference Information Customer and Internal Purchase Order Information Customer PO Validation Customer Purchase Order Information Internal or House Purchase Order Information Processing Overview EDI Sales Order Creation Sales Order Entry Converting an order Type Duplicating a Sales Order Create Sales Order From Quote Splitting a Sales Order Line IFT Sales Order Creation Invoicing/Order Completion Pending Management Order Processing System Startup Order Processing System Startup Overview Order Processing System Startup Tasks Order Processing System Startup Checklist Product Management (PM) Product Management Features Product Management Overview StreamV Product Structure Product Catalog File Inventory Master File Bin File QVL File Broker File Stocking vs. Non-Stocking Items Stocking items NonStock Items General Ledger Posting Information Product Lines Order Fulfillment Flags Serialized Inventory Flags Inventory Normalization Creating Catalog and Inventory Items Editing a Catalog Record Editing an Inventory Record Normalization - System Control Record Format Item Setup and Maintenance Editing an Inventory Record Automatic Inventory Item Creation Catalog User Fields Catalog User Field Labels Catalog User Field Validation Keyword Search System Keyword Information Storage Keyword Control Records Keyword Textdata Records Keyword Files Keyword File (File 147) Wordlist File (File 148) Keyword Searching Extended Keyword Information by Item Item Specific Comments Item Cross Reference Information Setting up Cross Reference Information Related Items/Sell With Information Setting Up Related Item or Sell With Information Sales Order Processing Ecommerce Product Management Operations Programs Catalog Management Display and Search Sequences Zoom - Catalog Detail Expand - Warehouse Lookup Catalog Detail Main Section Sales Tab Page Materials Tab Page Quantities Tab Page Purchasing Tab Page User Fields Tab Page Logistics Tab Page Statistics Tab Page Advanced Tab Page Comments Tab Page Related Items Tab Page Warehouses Button Record Data Change History Maintain Extended Detail Bill of Materials Cross Reference Table Qualified Vendor List Purchasing History Manufacturer Manager Data Change History Product Management Lookup Programs Catalog Inquiry Purchasing Information Customer Order Information SellWith Information Catalog Lookup Section Skip Inactives Checkbox Refresh All Button Default My Loc Checkbox Totals of all Sales Locations Keyword Search Window Keyword Button PO Detail Section Sell With Detail Section Open Orders Section Backorders Section Catalog Lookup Display and Search Sequences Zoom - Catalog Detail Expand - Warehouse Lookup Catalog Lookup With Tagging Zoom - Catalog Detail Expand - Warehouse Lookup Warehouse Lookup Zoom - Inventory Detail Expand - Bin Lookup View Inventory Activity View Catalog Detail View BOM Keyword Lookup Keyword Prompt Keyword Results Detail Top Section Results Section Hits Window Catalog Detail Button Warehouse List Button Select/Cancel Buttons Cross Reference Number Management Display and Search Sequences Zoom - Cross Reference Detail Panel Item Cross Reference Lookup Display and Search Sequences Zoom - Cross Reference Detail Panel Insert - Create New Customer Cross Reference Record Cross Reference Detail Panel Prodline Selection List Group Selection List Product Management Report Programs Product Management Maintenance/Utility Programs Item Number Change Submission Item No/ManuItem#/Description Windows New Number Window Submit Button Item Number Change Processor Keyword Management Main Section Expand - Keywords Lookup Fast Clear Button Clear and Reload Button Keywords to Search For Search Keyword File Test Button Keywords Lookup Catalog Maintenance Import Catalog Records Button Product Management Procedures Creating a new Item Editing an existing Item Copying an existing item into a new inventory location Creating a new Inventory Location Creating Inventory Items in a new inventory location Changing an Item number Normalizing Inventory Locations Product Management End of Period Procedures Rebuilding Inventory Statistics Product Management Reference Information Product Management System Parameters Product Management System Control Records Product Management System Startup Product Management System Startup Overview Product Management System Startup Tasks Setup the Field Labels for the Product Management programs Setup the Field Security for the Product Management programs. Define the default information to be used for new Catalog Items Set the Policies or Parameters used by the Product Management System Create or Modify Normalization Par Files Create Catalog Items Product Management System Startup Checklist Purchasing (PO) Purchasing Features Purchasing Overview PO Document Types Request for Quotation Purchase Order Requisition Purchase Order Purchasing System Dates PO/Inventory Item Types Stocking Items -Description/Processing Overview Sales Order / Shop Order Entry PO/Requisition Creation Receiving Invoicing/Order Completion Shop Order Processing Non-stock items - Description/Processing Overview Sales Order / Shop Order Entry PO/ Requisition Creation Receiving Invoicing/Order Completion Shop Order Processing Purchasing Methods Warehouse Replenishment Warehouse Replenishment - Inventory Reorder Logic Warehouse Replenishment - Processing Overview Warehouse Replenishment - Sales Order Entry Warehouse Replenishment - Shop Order Entry Warehouse Replenishment - Requisition/PO Creation Warehouse Replenishment - Receiving Warehouse Replenishment - Invoicing/Order Completion Warehouse Replenishment - Non Stock Items Vendor Shipment Processing Vendor Shipment - Processing Overview Vendor Shipments - Sales Order Entry Vendor Shipments - Hold Processing Vendor Shipments - Shop Order Entry Vendor Shipments - Requisition Creation Vendor Shipments - Purchase Order Creation Vendor Shipments - Invoicing/Order Completion Vendor Shipments - Accounts Payable Processing Vendor Shipments - Cost Of Sales/Commissions issues Vendor Shipments - Non Stock Items Special Order Processing Special Order - Processing Overview Special Orders - Sales Order Entry Special Orders - Requisition Creation Special Orders - Purchase Order Creation Special Orders - Receiving Special Orders - Invoicing/Order Completion Interfacility Transfers Processing Overview - Inter-Facility Transfers Inter-Facility Transfers - PO Creation Inter-Facility Transfers - Sales Order Creation Inter-Facility Transfers - Receiving Inter-Facility Inventory Transfer Issues Inventory Sales, Demand and Usage Information Daily Demand Information Weekly Demand, Usage and Sales Information Warehouse Shipment Statistics Vendor Shipment Statistics Total Sales Statistics Usage Demand Information Production and Consumption Statistics Order Processing Flags Vendor Shipment Flag Special Order Flag Catalog/Inventory Flags Customer Flag Sales Order Header/Line Item Flags PO Buyer Assignment PO Requisition Creation Vendor Shipment or Special Order Sales Order Requisition Lines Requisitions created using the PO Recommendations report. Manual PO Creation. PO Pricing Logic PO Price Sources Inventory Default Cost QVL File Special Cost Contract Cost PQDS Records Manually Entered Price Target Cost Calculation Foreign Currency Purchasing Overview PO Requisition Creation Purchase Order Entry Commission Cost Issues PO Pricing Options Summary Typical Purchasing Cycle Purchasing Operations Programs PO Entry Main Tab Page Lines Tab Page Shipping Tab Page Accounting Tab Page Advanced Tab Page Options Tab Page Vendor Comment Tab Page PO Header Comment Tab Page Requisition Management Display and Search Sequences Buyer Filter Skip Reqs for Orders on Hold Checkbox Zoom - PO Line Detail Panel Expand - Purchase Order Header Detail Panel Insert - Create Requisition Change Vendor Button Create PO Button View Sales Order Comment Sales Order Detail Vendor Detail View PO's for Item View Demand for Item View Warehouse List for Item View Catalog Record for Item Delete Requisitions Purchase Order Management Display and Search Sequences PO Status Radio Buttons Zoom - Purchase Order Header Detail Panel Expand - PO Lines Lookup Edit PO Invoice Vendor Shipment Open a Closed PO Vendor Detail Sales Order Detail Receiving Comment Receipts against this PO AIC Comment Vendor Ship Comment PO Line Edit Detail Main Section Item Info Tab Page EDI Tab Page Sales Tab Page Advanced Tab Page Vendor/Item Comment Tab Page Inventory Comment Tab Page PO Comment Tab Page Dates Tab Page Special Costs Tab Page Prepare to Invoice Vendor Shipment Zoom - PO Line Detail Panel Edit Quantity Receive Open Quantity View/Enter Serial Numbers SO Comment Receiving Comment Set all to open quantity Button Edit Quantity Button Zero Quantity Button Invoice Vendor Shipment Button Special Costs Manager Vendor Specific Special Prices Button QVL Management Insert - Qualified Vendor Detail Panel Zoom - Qualified Vendor Detail Panel Qualified Vendor Detail Panel Main Section Product Tab Page Price and Cost Tab Page Statistics Tab Page Notes Tab Page Advanced Tab Page Purchasing Lookup Programs Purchase Order Lookup Display and Search Sequences Zoom - Purchase Order Header Detail Panel Expand - PO Lines Lookup Vendor Purchase Order Lookup Status Radio Buttons Zoom - Purchase Order Header Detail Panel Expand - PO Lines Lookup PO Lines Lookup Zoom - PO Line Detail Panel PO Query PO Header Detail PO Lines Vendor Detail Select PO to Invoice Vendor Shipment View Vendor Shipment Comment PO Line Query PO Header Detail PO Lines Vendor Detail Receipts against this Line Zoom - Inventory Transaction Detail Panel Item PO Lookup Zoom - PO Line Detail Panel PO Header PO Receipts All Purchase Orders for a Sales Order Lookup Zoom - PO Line Detail Panel Expand - Purchase Order Header Detail Panel Comment Button - View/Edit PO Comment Purchase Order Header Detail Panel Main Section Shipping Tab Page Financial Tab Page Purchasing Tab Page Miscellaneous Tab Page PO Line Detail Panel Main Section Item Info Tab Page EDI Tab Page Sales Tab Page Purchasing Report Programs Purchasing Recommendations PO History by Item PO History by Vendor Vendor PO Report Purchasing Maintenance/Utility Programs Purchasing Procedures Purchasing - Item Setup and Maintenance Purchasing - Vendor Setup and Maintenance Purchasing - Checking inventory quantity and status information Purchasing - Viewing Demand and Usage Information Purchasing - Creating a PO using PO Entry Purchasing - Creating PO Requisitions for Warehouse Replenishment Purchasing - Creating a PO from Requisitions Creating a PO from Requisitions - Warehouse Replenishment Creating a PO from Requisitions - Vendor Shipment Creating a PO from Requisitions - Vendor Shipment Purchasing - Editing a Purchase Order Purchasing - Processing PO Requisitions Purchasing - Processing Special Order Items. Processing Vendor Shipments Editing POs or SOs for Special Order and Vendor Shipment items. Auditing linked purchase orders. Displaying Purchase Order History for an item. Processing an Inter-Facility Transfer Overview Creating an IFT PO using the PO Entry Program. Creating PO Requisitions using the PO Recommendations Report and the Requisition Management Screen. Processing the IFT Sales Order Receiving the IFT PO at the destination location. Checking the status of, or viewing an IFT Purchase Order. Checking the status of or viewing an IFT Sales Order. Editing an IFT PO Obtaining a report of IFT transfers which are in Transit. Purchasing Reference Information Purchase Order Types Purchase Order and PO Requisition Source Codes Purchasing Training Outline Purchasing System Startup Purchasing System Startup Overview Purchasing System Startup Tasks Verify StreamV Base Installation Verify Required Table and Master Data is present Set Purchasing System Policies Set Purchasing System Counters Set up New Record Default Information for Purchasing System Set up Buyer Codes used by Purchasing System Setup Warehouse Shipto Records used by Purchasing System Setup menu options for Purchasing System Setup security for Purchasing System Define Forms, Printer Setup for Purchasing documents IFT Installation and Configuration Procedures Current Revisions of the StreamV and StreamII Applications Install the Inter-Facility Transfer Programs. Determine which inventory locations will be processing IFT transactions. Create the IFT Vendor record Create the IFT Customer record Create the IFT Shipto records Detailed example Converting Data from system revisions prior to 278C Purchasing System Startup Checklist Point of Sale (POS) Point of Sale Features Point of Sale Overview Point of Sale - Finding and Selecting Customers POS - Customer Selection Options POS - Cash Sale vs Non Cash Sale Transaction Processing Cash Sale Customer Transaction Processing Non Cash Sale Customer Transaction Processing Point of Sale - Creating New Customers Customer Fast Entry or Quick Setup Option Point of Sale New Customer Button Creating new Customer using the Customer Lookup POS Sales Tax Processing POS Invoice Creation POS Payment Processing POS Cash Payment Processing POS Check Payment Processing POS Giftcard Processing Point of Sale Notice Box Rep Window Invoice Type Window Terms Window Keyword Search Button Picture Menu Button Actions Button Customer, Ship To Button Image, Sellwith Button Return Authorization (RA) RA Features RA Overview RA System Overview RA Processing Overview RA Creation/RA Entry Creating an RA for a specific invoice or invoice lines Creating an RA by Customer and Item RA Replacement Orders RA Cross Shipment RA Receipt Processing RA Disposition Processing Return to Stock Return to Depreciated Stock Credit Received Credit Into Pending Credit & Create RTV Sales Order RA Pricing Logic RA Statistical Information RA Operations Programs Returns Management Returns Management - Display and Search Sequences Status Radio Buttons Type Window Insert - Returns Entry and Edit (Create RA) Zoom - RA Header Detail Panel Expand - RA Lines Lookup Edit RA - Returns Entry and Edit Create Replacement Order Button WorkCells Button Receive Button Credit Received Button Dispose Button Issue Credit Actions All Actions for RA Inventory Activity Returns Entry and Edit Main Section RA Lines Tab Page Header Information Tab Page Advanced Tab Page Zoom - RA Line Detail Panel Add Invoice Button Add Item Button Save Button Serial Numbers Returns Comment Split Line RA Line Serial Number Management Insert Delete RA Line Serial Number Selector Select Tagged Serial Numbers Button RA Line Serial Number Lookup Insert - Serial Lookup Program Zoom - Serial Detail Panel Expand - Serial History Lookup Select Button RA Receiving Zoom - RA Header Detail Panel Expand - RA Lines Lookup WorkCells Button Receive Button - RA Receipt Actions RA Receipt Zoom - RA Line Detail Panel View All Serial Numbers for RA Line Loc Window Clear All Qty Button Default All Button Receive Button RA Workcells Lookup Zoom - RA Line Detail Panel Loc Filter Window Workcell Filter Window Move Button Destination Loc Window Destination Workcell Window Credit Received RA Items Zoom - RA Line Credit Detail Panel Loc Window Workcell Window Default Tagged Button Credit Into Pending Button Credit and Create RTV Sales Order Button RA Line Credit Detail Panel RA Disposition Zoom - RA Line Disposition Detail Panel Warehouse Location Window Work Cell Window Dispose Button Catalog Detail View Serial Numbers - RA Line Serial Number Lookup Split Line RA Line Disposition Detail RA Lookup Programs Customer Returns Lookup Status Radio Buttons Zoom - RA Header Detail Panel Expand - RA Lines Lookup RA Lines Lookup Zoom - RA Line Detail Panel Serial Numbers - RA Line Serial Number Lookup Returns Comment RA Lines for Invoice Lookup Zoom - RA Line Detail Panel RA Header Detail Panel Main Section Company Section Shipto Section Delete Button Close Button RA Line Detail Panel RA Report Programs RA By Number RA Details By Number RA Valuation By Number RA Valuation By Sales Rep RA Status By Number RA Daily Processing Procedures Daily Startup Procedure Issuing a New RA#/RA Creation Using the Returns Management Program Using the AR Invoice Lookup Program Processing a Cross Shipment Receiving an RA Processing a Replacement Sales Order Disposing of an RA RA Monthly or End of Period Procedures Operational Procedures Closing Procedures Maintenance Procedures RA Reference Information RA System - Files Used RA Installation, Set Up Procedures Confirm that the Product Management, Order Completion and Accounts Receivable Systems have been installed. Install the Return Authorization programs and data files. Set up the Return Authorization Policies in the System Control File. Return to Vendor (RTV) RTV Features RTV Overview RTV Customer and ShipTo records RTV Order Entry RTV Order Processing RTV Order Completion Tracking Open Vendor Returns Closing Out Vendor Returns Invoice Vendor Return to Inventory Write Off Special Vendor Return Situations Item being returned does not exist in Catalog or Inventory Vendor Return processed for wrong company Vendor Address and Shipping Addresses are Different RTV Operations Programs RTV Management Invoice Vendor Button Return to Inventory Button WriteOff Button Zoom - Pending Detail Panel Invoice Inventory Activity All Serial Numbers Tagged Serial Numbers Assign Tagged Items to Vendor View Catalog Detail Print Address Labels RTV Lookup Programs RTV Report Programs RTV Daily Processing Procedures Creating a New Return To Vendor ShipTo record Creating a Return To Vendor Order Processing a Return To Vendor Order Clearing the Holds for a Return To Vendor Order Adjusting Allocation for a Return To Vendor Order Completing a Return To Vendor Order Printing the Picklist for a Return To Vendor Order Completing or Invoicing a Return To Vendor Order RTV Monthly or End of Period Procedures RTV End of Period - Operational Procedures RTV End of Period - Closing Procedures RTV Reference Information RTV Installation, Set Up Procedures Verify Basic Installation of StreamV Create the RTV Customer Record Create RTV ShipTo Records Set up the Pending Adjustment Codes Table Set Up RTV System Policies and Parameters. Serialized Inventory (SI) Serialized Inventory Features Serialized Inventory Overview Serialized Inventory Options Serialized Item - Serial = Y Sales Track Only - Serial = S Non-Serialized Item - Serial = N Revisions prior to 278C Changing the Serial Flag after Item Setup Changing the Serial Flag from N (Not serialized) to Y (Serialized) Changing the Serial Flag from N (Not Serialized) to S (Sales Track Only) Changing the Serial Flag from Y (Serialized) to N (Not Serialized) Changing the Serial Flag from S (Sales Track Only) to N (Not Serialized). Serialized Inventory - File Structures Product Catalog File (108) Inventory Master File (70) Serial Master File (26) Serial History File (27) Serialized Inventory - Terms and Concepts Serialized Inventory Processing Overview Serialized Inventory Processing - PO Receiving Serialized Inventory Processing - Invoicing and Order Completion Serialized Inventory Processing - Pending Transactions Serialized Inventory Processing - Return To Inventory Serialized Inventory Processing - Write Off Serialized Inventory Processing - Invoice Customer Serialized Inventory Processing - Invoice Vendor Serialized Inventory Processing - Shop Order Processing Serialized Inventory Processing - Kit Processing Serialized Inventory Processing - Returns Processing Serialized Inventory Processing - Inventory Adjustments Serialized Inventory Processing - Inventory Transfers Serialized Inventory Processing - Immediate Transfer Serialized Inventory Processing - IFT Transfer Serialized Inventory Processing - Importing Serial Numbers Importing Serial Numbers during Receiving Importing Serial Numbers during Invoicing and Credit Memo processing. Importing Serial Numbers using Serial Management Serialized Inventory Operations Programs Serial Management Zoom - Serial Detail Panel Expand - Serial History Lookup Import Serial Numbers View Invoice for Last Sale View Invoice Lines for Last Sale Component Serial Numbers Comment Button - Serial Master Comment Serial Number List Top Section Main Section Serial No Window Import Batch Button Master Find Serial# Button Accept Button Cancel Button Shop Order Serial Number List Zoom - Serial Detail Panel Expand - Shop Order Serial Number Linker Insert - Enter Serial Number Prompt Component Serial Numbers Create Multiple Button Create One Button Find Button Link Component Serial Numbers Button Close Button Shop Order Serial Number Linker Zoom - Shop Order Line Detail Panel Expand - Shop Line Serial Number Linker Shop Line Serial Number Linker Insert - Serial Number Selection List Delete - Remove/Unlink Serial Number Serial Number Selection List Zoom - Serial Detail Panel View Invoice for Last Sale View Invoice Lines for Last Sale Select Button Serial Invoice Item Lookup Zoom - Serial Detail Panel Expand - Serial History Lookup View Invoice for Last Sale View Invoice Lines for Last Sale Select Button RA Line Serial Number Lookup Serialized Inventory Lookup Programs Invoice Line Serial Numbers Lookup Zoom - Serial Detail Panel Expand - Serial History Lookup Component Serial Number Lookup Zoom - Serial Detail Panel Expand - Serial History Lookup View Invoice for Last Sale View Invoice Lines for last sale. Comment Button - Serial Master Comment Serial History Lookup Comment Button - Serial History Comment Serial Detail Panel Main Section OwnerShip Info Tab Page Records and Dates Tab Page Advanced Tab Page Dates Tab Page Serial History Button Serialized Inventory Report Programs Serialized Inventory Maintenance/Utility Programs Serialized Inventory Procedures Creating a Serialized Item Viewing Serialized Inventory Items Receiving Serialized Inventory Items Transferring Serialized Inventory Items Invoicing Serialized Inventory Items Re-serializing an Invoice Editing a Serial Master Record Creating a Serial Master Record Deleting a Serial Master Record Editing a Serial History Record Creating a Serial History Record Deleting a Serial History Record Importing Serial Numbers Serialized Inventory Reference Information Serial Master Status Codes Serial History Transaction Types Serialized Inventory System Startup Serialized Inventory System Startup Overview Serialized Inventory System Startup Tasks Install the Serialized Inventory programs and put them on the appropriate menu(s). Serial Master Screen Item Receipt Serialization Invoice Item Serialization Item Transfer Serialization Serial Numbers By Owner Serial Numbers By Sold To Serial Numbers By Location Serial Numbers By Item Serial Numbers By Number Daily Serialized Receiving Report Set Up the Serialized Inventory Parameters in the FV System Parameters File Set Up the Serialized Inventory Parameters in the System Control File Flag the individual inventory items in the system. Serialized Inventory System Startup Checklist Shop Floor (SF) Shop Floor Features Shop Floor Overview Bill of Materials Bill of Materials Component Quantities Bill of Materials Component Item Types BOM Creation and Maintenance Shop Order Processing Determining Demand Creating a Shop Order Pull Ticket Processing Build Processing Completing the Shop Order Non-stock Items Labor Items Excess Parts & By-Products Configurations Shop Order Serialization Top Level Items Component Serial Numbers Byproduct Serial Numbers Custom Serial Number Assignment Material Conversion Processing SKU/UOM Conversion Creating New SKU Cross Reference Records Editing SKU Cross Reference Records SKU Conversion Processing Overview Materials Explosion Materials Explosion - Costing Method Materials Explosion Transaction Processing Materials Explosion - Detailed example Kitting / Kit Items Kit Top Level and Component Item Setup Kit Top Level Item Setup Kit Component Item Setup Kit Bill of Materials Setup Kit - Processing Overview Kit Processing - Order Entry Kit Processing - Picking Orders Kit Processing - Invoicing / Order Completion Kit Processing - Returns Processing Kit Processing - Other Processing Production and Consumption Accumulators Inventory Master File Monthly/Weekly Files Programs used to Update/Rebuild Accumulators Shop Floor Operations Programs Bill of Materials Management Selecting the BOM records to be displayed Insert - Create New Bill of Materials Zoom - Bill of Materials Header Detail Panel Expand - Bill of Materials Line Lookup Comment Button - View /Edit Bill of Materials Header Comment View Inventory Manuf. Comment Create New BOM using this one as template Create a New Revision of the current BOM Bill of Materials Line Lookup Insert - Add New Bill of Materials Line Item Zoom - Bill of Materials Line Detail Panel Comment Button - View/Edit BOM Comment View Inventory Comment Top Cost Window BOM Cost Window Bill of Materials Header Detail Panel Delete Button - Delete Bill of Materials Comment Button - View/Edit Bill of Material Header Comment View Inventory Comment BOM Lines Button - Bill of Materials Line Lookup Bill of Materials Line Detail Panel Status Window Sales BOM Checkbox Delete Button - Delete Bill of Materials Line Comment Button - Bill of Materials Comments View Inventory Comment Shop Order Management Display Sequences Type Selection Checkboxes Status Selection Window Skip Holds Window Insert - Create New Shop Order Zoom - Shop Order Header Detail Panel Expand - Shop Order Lines Lookup Comment Button - View/Edit Shop Order Comment Print Button - Shop Order Print Selector View Inventory Manuf. Comment View BOM Comment View Sales Order Reset Pull Ticket Split Shop Order Copy Shop Order Serial Numbers Print Pull Ticket/Shop Order Process Pull Ticket Complete Shop Order Shop Order Lines Lookup Display Closed Lines Checkbox Insert - Add Shop Order Line Zoom - Shop Order Line Detail Panel Column Help - View File/Field Level Help Comment Button - View Shop Order Comments View Inventory Comment View BOM Comment Create Sub-Assembly Shop Order View Catalog Record View Inventory Record Shop Order Header Detail Panel Main Section Shop Order Info Tab Page Customer Info Tab Page Advanced Tab Page Other Options Shop Order Line Detail Panel Main Section Item Info Tab Page Advanced Tab Page View Shop Order Line Comment View Inventory Comment View BOM Comment Process Pull Ticket Edit Picker Item SKU Conversion/UOM Reduction (FV079S03) Display Sequences Accelerator Keys SKU Cross Reference Editor (FV079M06) Materials Explosion Shop Floor Lookup Programs Bill of Materials Lookup Status Checkboxes Type Window Zoom - Bill of Materials Header Detail Panel Expand - Bill of Materials Line Lookup Select Button Item Shop Order Lookup Zoom - Shop Order Header Detail Panel Comment Button - Shop Order Comment Shop Floor Report Programs Bill of Materials Bill of Materials Where Used Shop Order Status Shop Order Materials Requirements WIP Valuation Report WIP Valuation Report Detail Shop Floor Maintenance/Utilities Programs Shop Floor Procedures Bill of Materials Setup and Maintenance Creating a New Bill of Materials Edit Existing Bill of Materials Add/View Bill of Materials Comment Create New BOM Using this one as Template Create a New Revision of the current BOM Add/View Inventory Shop Order Comment Shop Order Processing Creating a New Shop Order Pulling the Components for the Shop Order Serializing the Shop Order Verifying the Serial Numbers for a Shop Order prior to Completion Modifying/Deleting the Serial Number Detail for a Shop Order Completing a Shop Order Creating a Shop Order for a specific Sales Order During Shop Order Entry After Shop Order Entry Add Shop Order Comment Split Shop Order Copy Shop Order Deleting a Shop Order SKU/UOM Conversion Processing Creating UOM Conversion Information Processing a UOM Conversion Materials Explosion Processing Processing a Materials Explosion Transaction Kit Processing Setting up the Bill of Materials for a new kit Shop Floor End of Period Procedures End of Month Operational Procedures Print a Work In Process report Shop Floor Reference Information Shop Floor - Terms and Concepts Inventory Assembly Codes Shop Order Source Codes Shop Order Type Codes Shop Order Dates Shop Floor System Startup Shop Floor System Startup Overview Shop Floor System Startup Tasks Shop Floor System Startup Checklist Kitting Installation/Configuration Special Pricing (SP) Special Pricing Features Special Pricing Overview Special Pricing Terms and Concepts Pricing Options Price Level Pricing Prices File Price Level Price Calculation Method Cost Based Price Level Price Calculation Method Special Prices Special Prices - Record Types Active vs. Standby Prices Manufacturer Pricing Automatic MinGpm Calculation over-ride on Manufacturer Pricing Forcing Manufacturer Prices PQDS System Quantity Adjustment Tables Value Adjustment Tables Class Pricing Buying Group Class Pricing Special Pricing - Options Summary Rebates Rebate Records vs. other Special Price Records Rebate Records Active vs. Standby Rebates Instant Display vs. Non Instant Display rebates Rebate Amounts in Non-rebate Special Price records Rebate Setup Rebate Records Rebates in non-rebate Special Price records Rebate Processing Overview Rebates - Sales Order Entry Rebates - Invoicing Rebates - Sales Posting Reporting/Claiming Rebates Rebates Processing/Adjustments after Invoice Creation Rebate Management System Rebate Change Alert Special Pricing/Rebate Quantity Tracking/Control Overview Processing Overview Special Price and Rebate Tracking - Sales Order Entry Special Price and Rebate Tracking - Sales Order Edits Special Pricing and Rebate Tracking - Duplicating Orders Create Order from Quote Convert Quote to Order Special Price and Rebate Tracking - Invoicing Specifying Price Options by Customer Minimum GPM Override Options AutoMinGpm ManuPriceMinGPMForce Forcing a Manufacturer Price Treating Standby Records as Active Target Price Calculation Target Pricing Properties Required Properties Optional Properties Logic used when calculating Target Price. Special Pricing Operations Programs Buying Group Manager Main Section Buying Group Members Section Creating a New Buying Group Record Editing an Existing Buying Group Record Displaying the Members of a Buying Group Adding Customers to a Buying Group Deleting Customers from a Buying Group Customer Buying Groups Main Section Find Group to Add Window Add Button Delete Button Displaying the Buying Groups the Customer belongs to Adding the Customer to a new Buying Group Removing the Customer from a Buying Group Customer Manufacturer Pricing Lookup Insert - Add New Customer Manufacturer Price Zoom - Edit Customer Manufacturer Price Special Pricing Manager Company Section Buying Group Section Other Special Prices Section Company Specific Special Prices Button Company Specific Rebates Button Buying Group Special Pricing Button Buying Group Rebates Sale Prices Button Quantity Pricing Button General Rebates Button GSA Prices Button Special Pricing Lookup Status Radio Buttons Main Section Insert - Add New Special Pricing record Zoom - Edit Special Pricing record. Special Pricing/Costs Detail Panel Delete - Delete Special Pricing Record. Customer Manufacturer Pricing Detail Panel Creating a New Customer/Manufacturer Price Editing a Customer/Manufacturer Price record Deleting a Customer/Manufacturer Price record. Prices Manager Quantity Adjustment Manager Value Adjustment Manager Class Discount Manager Special Pricing Lookup Programs Buying Group Selection List Special Pricing Reference Information Special Pricing - System Configuration Options Special Pricing - System Control Parameters Special Pricing - Advanced Options/Longcode Records Special Pricing Standby Flag Classes to Consider Target Source and Price Source Codes Special Pricing - Demonstration Data. Special Pricing System Startup Special Pricing System Startup Overview Special Pricing System Startup Tasks Special Pricing System Startup Checklist Sales Tax (STX) Sales Tax Features Sales Tax Overview Sales Tax System Overview Nexus Taxtype Taxcode Item Taxable Flag Item Tax Category Zipcode File Sales Tax Processing Overview Customer Creation and Editing Shipto Record Creation and Editing Customer/Shipto Tax Information -Example Sales Order Creation and Editing Sales Tax Processing - Order Entry Sales Tax Processing - XML Sales Order Import Sales Tax Processing - EDI850 Sales Order Import Order Entry/Invoicing Reporting Sales Tax - Sales Posting Adjusting Sales Tax Invoice and Credit Memo processing Sales Tax Certificate Management Sales Tax Certificates - Customer/Shipto Setup Sales Tax Certificates - Sales Order Processing Sales Tax Certificates - Nightly Order Audit Sales Tax Certificates - PO Requisition Processing Technical Notes Setup/Implementation Sales Tax Operations Programs Customer Manager (CRM) Shipto Address Detail Panel (CRM) Sales Tax Certificate Lookup Sales Tax Lookup Programs Sales Tax Report Programs Sales Tax Maintenance/Utility Programs Taxcode Manager (SYS) Gencode Manager (SYS) System Control File Maintenance (SYS) Sales Tax Procedures Creating new Customer and Shipto records Assign Taxtype Assign Taxcode Creating New Inventory Items Processing Sales Orders Processing Sales Tax Adjustments Auditing Daily Invoice Activity Correcting Sales Tax Errors Tax Type Missing Tax Code Missing Sales Tax off Header sales tax amount less than total of calculated line item sales tax total Header sales tax amount more than total of calculated line item sales tax total Sales Tax End of Period Procedures Auditing Monthly Invoice Activity Sales Tax Reporting Sales Tax Reference Information StreamII Sales Tax Programs Generic Code Table (FV019S01) Taxcode Maintenance (FV159E01) Zip Code/Taxcode Editor (FV152E01) Zip Code Loader (FV152L01) Zip Code/Taxcode Report (FV152R03) Update Customer Taxcodes from Zipcode File (FV054XT1) Update Shipto Taxcodes and Taxtypes from Zip Code and Customer Files (FV099XT1) Update Sales Order Tax Information (FV060XT1) Update Invoice Line Item Tax Information (FV058XT1) Taxtype/Taxcode Report (FV056R30) Sales Tax System Startup Sales Tax System Startup Overview Sales Tax System Startup Tasks Create Taxtype Records Create Taxcode Records Create Taxcode records for all tax districts in which you are required to collect sales tax. Create a Taxcode Record to be used for all geographic areas in which you will not be required to collect sales tax. Assign the correct Taxcode record to each zip code in the Zip Code File. Make sure that all taxable and non-taxable inventory items in the system are flagged properly. Set up Item Tax Categories if required. Set up a tax category table in the Gencode file Set the Sales Tax processing parameters in the System Control file. Assign the appropriate Taxtype to all customer and ship to records. Assign the appropriate Taxcode to each customer record based on the customer zip code. Assign the appropriate Taxcode and Taxtype to all ship to records based on the ship to zip code. Make sure that all ship to records have a valid zip code entered into the zip code field. Make sure all customer records have a valid Taxtype assigned to them. Load the Taxtype and Taxcode for each Shipto record Load all open sales orders with the appropriate Taxcode based on the ship to zip code. Load any converted invoice line items with the correct Taxcode information Make sure that the Customer default file is set up. Sales Tax System Startup Checklist Vendor Management (VM) Vendor Management Features Vendor Management Overview Vendor Creation and Maintenance Vendor Contact Creation and Maintenance Vendor Price Protection Automated Processing of Imported Price Protection Transactions Input file format Detailed Example 1 - Protected QTY Less than On Hand Detailed Example 2 - Protected QTY More than On Hand Detailed Example 3 - Protecting the current on hand quantity Detailed Example 4 - Price Change Only Vendor Management Operations Programs Vendor Manager Top Section Addresses Tab Page Purchasing Info Tab Page Statistics Tab Page Demographics Tab Page Notes Tab Page Comments Tab Page Contacts Tab Page Site Data Tab Page Invoices Button Payments Button Purchase Orders Button Enter AP Invoice Button Vendor Detail Top Section Addresses Tab Page Purchasing Info Tab Page Statistics Tab Page Demographics Tab Page Notes Tab Page Comments Tab Page Contacts Tab Page Site Data Tab Page Vendor Contact Detail Main Section Communications Tab Page Address Tab Page Codes Tab Page Demographics Tab Page Web Info Tab Page Comments Tab Page Document Tab Page Vendor Management Lookup Programs Vendor Lookup Display and Search Sequences Zoom - Vendor Detail Select Button Vendor Contact Lookup Zoom - Vendor Contact Detail Vendor Check Lookup Zoom - Bank Detail Panel Expand - Bank Journal Entry Activity Lookup Vendor Management Report Programs Vendor Report Vendor Management Maintenance/Utility Programs Vendor Reconciliation Submit Vendor Name Change Account/Company Windows New Name Window Submit Button Close Button Process Vendor Name Change Run Name Changer Button Close Button Vendor Management Procedures Creating a Vendor Editing a Vendor Adding a Vendor Remit To Address Creating a Vendor Comment Creating a Vendor PO Comment Creating a Vendor Purchasing Information Comment Creating a Vendor Contact Editing a Vendor Contact Creating a Vendor Contact Comment Changing a Vendor Name Changing the vendor name Consolidating vendor names Reconciling Vendor Balances Vendor Management End of Period Procedures Vendor Management Reference Information Vendor Management System Startup Vendor Management System Startup Overview Vendor Management System Startup Tasks Vendor Management System Startup Checklist Warehouse Management (WM) Warehouse Management Features Warehouse Management Overview Inventory Management Inventory Sub ledgers Inventory Sub ledger WIP Sub ledger Pending Sub ledger Inventory Costs Percentage Based Labor Costing Inventory Transaction Processing Pending Overview Business Processes that use the Pending System Pending Programs Pending Programs - Accounts Receivable Pending Programs - Warehouse Management Pending Programs - Accounts Payable Pending Document Types Pending Transaction Processing Overview Return to Inventory Invoice Customer Write-Off Pending Costs Pending Transaction Types Depreciating Stock Depreciate Stock - Processing Overview Depreciating In House Stock Return to Depreciated Stock (RA) Return to Inventory from Pending Depreciate Stock - Control Information Converting Stock Convert Stock - Processing Overview Convert Stock - Control Information PO/Inventory Receiving Overview PO/Inventory Receipt Processing. Adding Supplemental Costs during Receiving Freight Adder System Manual Supplemental Cost Allocation Bin Management Overview Bin Assignment/Put away Receiving Dock Processing - Reserved Bins Picking/Pull Ticket Processing Bin Transfers Inventory Adjustments Inventory Counting Static Vs Re-usable bins Inquiry Access Bin Reconciliation and Maintenance Unit of Measure and Bin Replenishment SKU Conversion Inventory Counting Inventory Count Processing Overview Cycle Count Method Complete Count Method Processing a Complete Inventory Count Warehouse Management Operations Programs Bin Management Location Window Zoom - Bin Detail Panel Expand - Warehouse Activity Lookup View Open Picks Select Current Item to Transfer Button Select All Items in Bin to Transfer Button Bin Master Management Loc Bin Detail Panel Main Section Quantities Tab Page Code Fields Tab Page Count Qty Tab Page Advanced Tab Page Bin Transfer Set as Default Bin Checkbox Clear Transfer Quantity Button Copy Current Bin to All Button Transfer Button Cancel Button Inventory Management Display and Search Sequences Location Window Zoom - Inventory Detail Expand - Bin Lookup Inventory Activity Catalog Detail Cross Reference Table BOM Demand Usage Serials Available Serials Sold Purchasing History Open Shop Orders Safety Stock Depreciate Stock Convert Stock Imaging Button - Images Lookup Comment Button - Comment List Print Button - Inventory Print Routine Inventory Detail Main Section Quantities Tab Page Pricing Tab Page Details Tab Page Replenishment and Count Tab Page Imaging Button - Images Lookup Comment Button - Comment List Print Button - Inventory Print Routine Data Change History Receiving Vendor Tab Page Shipment Info Tab Page Lines Tab Page Receiving Comment Tab Page Receipts Lookup Currency Window Receipt Type Window Scan on Save Checkbox Print Labels Checkbox Save Receipt Button Receipts Management Zoom - Receipts Detail Expand - Inventory Transaction Lookup Print Receiving Labels Imaging Button - Images Lookup Comment Button - Receiving Comment Print Button - Print Receiving Transaction Pending Management Display and Search Sequences Status Radio Buttons Selecting Records Zoom - Pending Detail Panel Return to Inventory Button Write Off Button Invoice Customer Button Invoice Vendor Button All Serial Numbers Tagged Serial Numbers View Catalog Detail IFT Management Display and Search Sequences Status Radio Buttons Selecting Records Zoom - Pending Detail Panel Return to Inventory Button Write Off Button Invoice Inventory Activity All Serial Numbers Tagged Serial Numbers View Catalog Detail Inventory Adjustment Location Window Item No Window Prompt Button - Inventory Detail Panel Prompt Button - Catalog Detail Panel Quantity Fields: Adjust Quantity Window Bin Window Type Window Comment Section Last JE#/Tran Windows Adjust Button Inventory Transfer Transfer Type Window From/To Windows Insert - Inventory Selection List Delete Line Button Transfer Button Cancel Button Inventory Average Cost Adjustment Depreciate Stock Warehouse Management Lookup Programs Bin Lookup Zoom - Bin Detail Panel Expand - Warehouse Activity Lookup View Open Picks Picks for a Bin Lookup Inventory Activity Lookup Zoom - Inventory Transaction Detail Panel Invoice Inventory Activity Lookup Zoom - Inventory Transaction Detail Panel Comment Button Inventory Transaction Lookup Zoom - Inventory Transaction Detail Panel Imaging Button - Images Lookup Comment Button Print Button Inventory Transaction Detail Panel Item No Prompt Button JE No Prompt Button Po No Prompt Button Inv No Prompt Button AP No Prompt Button RA NO Prompt Button Imaging Button - Images Lookup Comments Button Warehouse Activity Lookup Receipts Detail Pending Detail Panel Serial Numbers Button - Invoice Line Serial Numbers Lookup Comment Button - Invoice Comments Loaner Detail Panel Comment Button - Invoice Comments Item Demand Main Section Inventory Prompt Button Catalog Prompt Button Open Sales Orders Tab Page Backordered Sales Orders Tab Page Shoplines Tab Page Monthly Sales Tab Page Weekly Sales Tab Page Zoom - Sales Order Line Detail Panel Expand - Sales Order Lines Lookup Receipts Lookup Zoom - Inventory Transaction Detail Panel Warehouse Management Count Processing Programs Count Manager Location Prompt Prepare for Count Button Insert - Create Count Record Zoom - Edit Count Record Expand - View Inventory Detail Catalog Detail Bin Detail Load Count Records from File Dump Current Location Count Records to File Delete Count Records for Current Location Apply Count Button Count Query Warehouse Management Report Programs Inventory Valuation Aged Inventory Valuation With Two Breaks Inventory Listing Inventory Transactions by Date Inventory Transactions With Two Breaks Aged Pending Inventory Warehouse Management Maintenance/Utility Programs Inventory Maintenance Create inventory records for all active catalog items Button Normalize data from catalog to inventory Button Create Bins Button Warehouse Management Procedures Inventory Management Procedures PO/Inventory Receipt Processing Bin Transaction Processing Inventory Adjustment Processing Inventory Transfer Processing Auditing Daily Inventory, WIP, and Pending Activity Balancing the Inventory Subledger Balancing the Pending Subledger Balancing the WIP Subledger Reconciling the Inventory Subledgers to the General Ledger Inventory Control Account(s). Inventory Count Processing Inventory Count Processing - Stream II Determine the Inventory Counting Method to be used Processing an Inventory Cycle Count Processing a Complete Inventory Count Correcting an Unposted Inventory Receipt. Overview Recreating the automatic posting Warehouse Management End of Period Procedures Warehouse Management System Startup Warehouse Management System Startup Overview Warehouse Management System Startup Tasks Create Inventory records for all Active Catalog Items Load Inventory Beginning Balances Create Bin Records for each Inventory Location Setup the Gencode Table used by the Inventory Quantity Adjustment progam Setup the Gencode Table used by the Writeoff Pending option in the Pending Management programs Warehouse Management System Startup Checklist Warehouse Management Reference Information Inventory Transaction Types Bin Management - Reference Information Warehouse Transaction Source and Type Codes Count System - Reference Information Count System - File Structures Inventory Count File Inventory Master File Inventory Activity File Processing Overview Technical Notes System Control File Parameters Generic Code Table Information System Administration (SYS) System Administration Overview Parent Table Data Creation and Maintenance Generic Code Table Creation and Maintenance Gencode Validation Options Gencode Record Format Generic Code Table Maintenance System Policies and Parameters StreamV Security Options Operator Security System Wide Menu Security Menu Security Program Security, Program Access Security Panel Security Program Option Security Data File Level Security Company, Catalog and Inventory File Security Vendor File Security Field Level Security New Record Field Default Information New Record Defaults - Operational Information New Record Defaults - Technical Information New Record Defaults - Textdata record format New Record Defaults - Programming Notes StreamV Database Elements Def Files Tag Files FD File HDR Files DAT and VLD Files Index Files Software Testing, Release, and Installation Procedures StreamV Update Types Application Software Updates Database Structure Updates Data Updates Other Component Updates Testing and Release Cycle - Application Software Updates Identify software changes Develop Test Plan Install updated software on test platform Execute Test Plan Analyze Test results Defect Retesting (resolution testing) Close out Test Process Fallback Procedure Release Application Post Update Testing and Data Validation - Sample Test Plan Testing and Release Cycle - Database Structure Updates Identify changes to be made Determine possible collateral effects (changes required to other files) Update database files (run application, or use standard database restructure/admin tools) Run file definitions and verify changes Fallback Procedure Release Procedure Testing and Release Cycle - Data Updates Identify changes Load Data Verify Data Fallback Procedure Release Procedure Customer Update, Installation Procedures Update Analysis Application and Database Backups Fallback Procedure Customer Initiated Changes to Data (adding validation tables, load newly used fields, etc). Data Archiving and Data Retention Data Retention Guidelines Database Files - Retention Guidelines Stand Alone System Current System with Production and Archive Databases Creating the Archive Database SQL Database Administration Creating a New Data file from a file definition Changing the field type of an existing field Finding and clearing a database lock System Administration Programs SYS Param/Control File Maintenance Programs System Parameter Maintenance System Parameter Manager System Parameters Grid Gencode Manager Longcode Manager Textdata Manager Cove Text Manager Covetext Document Types Menu Management Menu Record Format Field Defaults Setup Code Window File Window Main Section Create New Record for Current User ID: Clear Button Save Button Close Button Field Display Name Setup Field Security Setup Site Field Mask Setup Sysop Panel Functions SYS Table Files Division Manager Number/Name Section Address Section Phone Number Section Department Manager Terms Manager Shipvia Manager Viaterms Manager Salesman Manager Product Line Manager Group Manager Taxcode Manager Currency Rate Manager Transaction Code Manager Operator Manager Text Language Conversion Manager Sales Manager Editor Regional Manager Editor SYS Lookup Programs Changes Viewer Zoom - Changes Detail Panel Changes Detail Panel Data Dictionary Field Help File Info Button Field List Button Cove Help Button House Help Button Online Knowledge Base Button Data Dictionary File Help Cove Help Button House Help Button Online Knowledgebase Button Link to Button/URL Window Fields List Display in Field Name Sequence Checkbox Field Help Button Change File Button Data Dictionary Lookup SYS Reconciliation/Utilities/Audit Programs System Reconciliation Data Check Default Value Loader System Update Manager Generic Utilities Generic Field Copier Button Generic Field Loader Button Generic Data Exporter Button Generic Record Deleter Button Generic Content Counter Button Generic Bulk Loader Button Generic Data Importer SYS Rpt/Templates Programs Reports Menu (Advanced Reporting) Template Manager (Cove Internal Use) Page Reports Manager Query Reporting SQL Exporter SYS System Info Programs File Status Report Run Command System Properties Site Information Tab Page Imaging Tab Page Printing Tab Page Licensing Tab Page Status Bar Page Logging Tab Page Messages Tab Page Shipping Tab Page eCommerce Tab Page Order Entry Tab Page Setup Tab Page RA Tab Page Maintain System Counters Button Apply Above Changes Button Close Button System Monitor